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Articles Questions

May 24, 2023

Do We Need AI / Machine Learning Consultants?

Dr. Oliver Eidel

Question

We want to develop a medical device which is based on an AI model. We’ve recently been approached by consultants who specialize in the field of medical devices and AI / Machine Learning / Deep Learning. They made it sound like we really need their services, e.g. for “validating” our training pipeline. They want to do an initial workshop with us for upwards of 3k€, and they also offer to “validate” python packages like PyTorch. Do we need these services?

Short Answer

Hell no!

The medical device consultant industry is shady as hell, and medical device machine learning consultants are no exception.

I have indirectly seen some of their proposals through our client companies, and, as far as I could see, 100% of their proposed work was unnecessary. Needless to say, their fees were ridiculously high, too.

Of all AI-based medical device companies I’ve consulted so far, none of them needed this sort of consulting.

Filling out our Algorithm Validation Template already makes you like 99% compliant regarding AI stuff for medical devices.

Enough said. Only read the long answer if you want to hear me ranting.

Long Answer

Oh man, where to start.. these consultants really trigger me. Before I get started, let me say this: I hope this post leads to them becoming unemployed and allocating their working time to more productive areas of society, e.g. delivering parcels, cutting people’s hair, or collecting trash. All of these professions deliver a lot of tangible value to society. The machine learning consultants I’ve seen so far do not.

With that out of the way, lets have a look at the regulatory requirements for machine learning / deep learning / AI (all the same for this post) first before analyzing what these people offer and why it makes not sense at all.

The regulatory requirements first! Here are the regulatory requirements for AI-based medical devices:

Okay, moving on.. yes, seriously, regulators are so slow to catch on that, so far, there are no harmonized standards (you know, the ISO / IEC ones) regarding AI models in medical devices. There are only some “soft” requirements from notified bodies and some vague interpretations of how to apply the IEC 62304 (from 2006! the stone age!) to AI models - yeah, that concept is about as terrible as it sounds.

The consensus so far seems to be:

If you think this sounds like writing up a paper for a scientific journal, you’re actually right! This is very similar. The first few bullet points would be somehow mapped to “software planning” of the IEC 62304 and the latter points to “verification”. A huge stretch, but, I mean, documenting these things actually makes sense.

And that’s exactly what’s covered in our Algorithm Validation Template - it contains exactly those headlines and if you fill it out completely you’re already compliant.

That’s it.

Yes, you are already done when you will that out.

No consultants needed.

So where do those shady ML consultants come in now? The truth is that many Healthcare startups haven’t come across this page yet and are contacted by those consultants before they’ve seen the light (this page) (damn, Google should rank us higher!). The pitch of the shady ML consultants goes like this:

“Oh my god, you’re using PyTorch? Daaammmmnnn that’s not “validated” (whatever that means). Super problematic! But no worries we can “validate it for you” (whatever that means again). Also, we’ll do a workshop with you (why?). Let’s schedule an initial call.”

The initial workshop essentially is about the bullet points which I describe above. You read those bullet points in about one minute, while the workshop would take around 8 hours. Imagine that! So much time with so little content. As you might deduce now, yes, those consultants thrive on making things overly complicated, because that’s the only way to expand content of one minute into 8 hours.

The second part consists of them charging your for “validating” your AI training pipeline like PyTorch.

Wait, what’s that? Yes, it’s technically true that all software you use for the development of your medical device needs to be validated - typically that just entails adding it to a table of “software you use” and maybe filling out a form for it in your QMS (we’ll have an article for that in the future, fingers crossed). You can already find all our free templates for that here, they’re easy to fill out: SOP Software Validation, Software Validation List, Software Validation Form.

How much work would that be for ML tools? Maybe an afternoon if you’re doing this for the first time.

And you would be done.

What do the consultants pitch instead? They offer to do this for you and it’ll take multiple weeks. They’ll bill you by the day.

How do they spend all of this time?

Ready for something crazy?

They re-write tests for packages like PyTorch.

I kid you not. It’s like they haven’t heard of the existing test suite yet which accompanies most large open-source projects. They’re just like “okay so we need to “validate” is, we’ll write this comprehensive set of tests for all the functions you use during training and in production”. Yes, they literally ignore that these things are already tested and go ahead and implement them again in a worse way. Why worse? Because, as you might expect, they are less capable than the actual authors of PyTorch.

So, there you have it. I hope I saved you a ton of money. If you were anywhere close to purchasing these services, take that money instead and pay your hard-working employees a nice bonus, tip your local trash collectors, hair dressers or delivery people, or donate it to the animal shelter of your choice. All of those deliver value to society. ML consultants do not.

On a slighty different note: You want to get your medical software certified under MDR but don't know where to start? No worries! That's why we built the Wizard. It's a self-guided video course which helps you create your documentation yourself. No prior knowledge required. You should check it out.

Or, if you're looking for the most awesome (in our opinion) eQMS software to manage your documentation, look no further. We've built Formwork, and it even has a free version!

If you're looking for human help, did you know that we also provide some limited consulting? It's limited because we are not many people. We guide startups from start to finish in their medical device compliance.

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Dr. Oliver Eidel

I'm a medical doctor, software engineer and regulatory dude. I'm also the founder of OpenRegulatory.

Through OpenRegulatory, I've helped 100+ companies with their medical device compliance. While it's also my job that we stay profitable, I try to dedicate a lot of my time towards writing free content like our articles and templates. Maybe that will make consulting unnecessary some day? :)

If you're still lost and have further questions, reach out any time!

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No QMS on this planet will save you from creating crappy software.