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September 22, 2023

Review of Confluence and Jira as QMS Software

Dr. Oliver Eidel

Key Facts about Confluence & Jira as QMS Software


QMS Features

Yes, you could set up a QMS in this software, but you'd have to take care of electronic signatures and document versioning yourself.

Requirements Management

Yes, the software contains a ticket-like functionality to manage requirements, but you'd have to set up a compliant structure yourself.


Free trial

Yes, you can try this software out for free!

Data exportable

No, you can't export your data in a structured way and are probably locked in.

Text editor

Yes, this software has its own text editor, that means you can create and edit documents directly in the software.


Yes, this software has a cloud-hosted option.


No, this software does not have a self-hosted option.


Pricing model

Billed per user, $7.75 - $15.25 / user / month

Typical price

$305 / month (20 users)

Minimum commitment

1 month


Company ownership

Public company

Company profitability

No, this company is losing money.

For whatever reason, Confluence and Jira still seem to be popular choices among software companies. Why? I’m not so sure. Maybe it’s the same reasoning as for why startups think building microservices is a good idea: Because huge companies like Google do it, it must be a great idea, right? Right?

Wrong. Confluence and Jira are reasonably terrible (but not the worst) choices as QMS software.

I’ve written about them before, so I’ll just refer you to my other posts here, check it out: How to set up a QMS in Confluence and Jira?.

I’ve also written about companies trying to integrate Jira into their QMS. Many companies, believe it or not, use Jira and ask themselves the question: “Can we somehow integrate Jira tickets into our eQMS software?”. The short answer is that that’s a terrible idea, but for a longer answer, check out my article on Jira integrations.

On a slighty different note: You want to get your medical software certified under MDR but don't know where to start? No worries! That's why we built the Wizard. It's a self-guided video course which helps you create your documentation yourself. No prior knowledge required. You should check it out.

Or, if you're looking for the most awesome (in our opinion) eQMS software to manage your documentation, look no further. We've built Formwork, and it even has a free version!

If you're looking for human help, did you know that we also provide some limited consulting? It's limited because we are not many people. We guide startups from start to finish in their medical device compliance.

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Dr. Oliver Eidel

I'm a medical doctor, software engineer and regulatory dude. I'm also the founder of OpenRegulatory.

Through OpenRegulatory, I've helped 100+ companies with their medical device compliance. While it's also my job that we stay profitable, I try to dedicate a lot of my time towards writing free content like our articles and templates. Maybe that will make consulting unnecessary some day? :)

If you're still lost and have further questions, reach out any time!

No QMS on this planet will save you from creating crappy software.