Technical Documentation 2 answers

Is CE marking required for internally used EEG analysis software provided as a service to hospitals?

Anonymous · Published December 22, 2025 · 2 comments
We are a startup providing EEG analysis services to psychiatric hospitals using software developed for our own internal use. We are ISO 13485 certified and initially planned to CE mark the software as Class IIa. However, we do not supply the software to hospitals; instead, we use it internally to deliver analysis results as a service. Is CE marking legally required in this context? Where can we find more authoritative information on this?

Our intended purpose is to assist in the display and analysis of physiological signals derived from EEG and ECG data. The intended users are specialists trained by our company, with the computed information ultimately intended for use by physicians.

We are based in Switzerland and would be exporting services to the EU. Any guidance or resources would be appreciated.

Join the discussion. Leave a comment. Guest comments are welcome — add your email to get reply notifications.

Anonymous 6 months ago
Can you clarify whether your company is considered a health institution under EU law? This may affect which exemptions or requirements apply.
Reply to this comment
Anonymous 6 months ago
It would help to know if you are only providing services (not the software itself) and whether hospitals only receive results, not access to the software.
Reply to this comment

Discussion

2 Answers

Accepted answer Dr. Oliver Eidel · Founder & CEO, OpenRegulatory ·
This is a really interesting situation. Under the MDR (and IVDR), the main factor is whether the software is considered to have a medical purpose and if it is being made available on the market. If your company only uses the software internally and provides a service (hospitals only receive the results), you may not be considered to be placing the software on the market. However, you could still be considered to be 'putting into service,' which brings you under the scope of the MDR.

If your company can be considered a 'health institution' under Article 5(5) of the MDR, you might be exempt from full CE marking. The definition of 'health institution' can vary by country, so you should check local guidance and the MDCG 2023-1 document. If you do not qualify as a health institution, Article 6 (distance sales) may apply, and you would have to CE mark the device as usual.

In practice, many private labs are considered health institutions, but this is not universal across the EU. Since you are based in Switzerland and exporting services to the EU, you should also check if the relevant EU member state will recognize your company as a health institution. If not, regular CE marking would be required. Consulting a local competent authority or a specialized lawyer is highly recommended in your case.

Join the discussion. Leave a comment. Guest comments are welcome — add your email to get reply notifications.

No comments yet. Be the first to share your thoughts.

A
Anonymous ·
My understanding is that if your software is only used internally and you don’t provide it to the hospitals, but only provide the results, it might not be considered as being placed on the market. However, the intended medical purpose could still bring it under MDR/IVDR, especially if it influences clinical decisions. You should check if you qualify as a health institution for possible exemptions, or else CE marking may still be required. Local competent authorities and MDCG guidance should clarify your specific case.

Join the discussion. Leave a comment. Guest comments are welcome — add your email to get reply notifications.

No comments yet. Be the first to share your thoughts.

Want to add your answer to this question?
Write an answer under your name by logging in or signing up, or post anonymously.

Keep reading

All questions
A

Is CE marking required for internally used medical software provided as a service?

Anonymous · 2 comments
5 months ago
Our company provides EEG analysis services to psychiatric hospitals. We have developed proprietary software to support this analysis, but the software is only used internally by our own staff and is n
Accepted 2 answers

This is a nuanced issue under the MDR. If your software is only used internally by your staff and is not provided to hospitals, you are not technicall

A

Is ISO 13485 certification required before CE marking for software medical devices in the EU and Switzerland?

Anonymous · 1 comment
4 months ago
We want to certify our software as a medical device in the EU and Switzerland. I have two questions: • Is it necessary to first obtain ISO 13485 certification before applying for CE marking? What are
Accepted 4 answers

For your first question: MDR requires manufacturers to establish a QMS (Quality Management System), as stated in Article 10 MDR. For class IIa devices

A

Is ISO 13485 certification required before CE marking for medical device software in the EU and Switzerland?

Anonymous · 1 comment
about 1 year ago
Our company is planning to certify our software as a medical device in the EU and Switzerland. We have two questions: • Is it necessary to obtain ISO 13485 certification before pursuing CE marking? Wh
Accepted 1 answer

One of the requirements for CE marking, depending on the classification of your device, is that you have a certified QMS in place. The MDR requires ma

Still have a question? Ask a question here publicly — for free.

Or talk to one of our consultants — first calls are free. Check out our services and prices.

Looking to automate your regulatory work? Check out our eQMS, Formwork. Built for lean, founder-led companies. There’s a free version too.