Template: Field Safety Notice

Sven Piechottka ISO 13485 Templates Published June 09, 2022 Vigilance

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This is a free template, provided by OpenRegulatory.
If you are a user of Formwork, our eQMS software, you can save a lot of time by choosing “QMS” on the top menu and “OpenRegulatory Templates” on the left menu, then opening the relevant folder to find this template ready to load into Formwork.

If, for some mysterious reason, you're using a different QMS software, you can also simply download this template – specifically, as Word (.docx), PDF, Google Docs or Markdown file. Scroll down for a preview!

The template license applies (don't remove the copyright at the bottom, don't re-use this for commercial purposes).

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Template Preview

(Enter Company Name)

Field Safety Notice for (Enter Product Name and Version Number)

(Enter Date)

Keep in mind that FSN has to be written in the language of the country you are operating your device in, so
you may have to translate this template text.

For your orientation: the German BfArM has also published past reports as templates to
be used by other manufacturers.

(Page 1: Cover Letter)

Dear Customer,

Our company's products are subject to continuous and rigorous surveillance to ensure ongoing safety and
reliability while being used.

As part of our product surveillance, we identified a potential problem that could impact the performance of
the device.

We would therefore like to provide you with the following information:

  • description of the problem and under which circumstances it may occur
  • recommended actions to avoid the problem or minimize its implications
  • actions planned by (company name) to resolve the problem

If you need any further information or support concerning this, please reach out to our company
representative: (Company Contact Details and Responsible Person)

We would like to apologize for any inconvenience.

Sincerely,

(Enter name of responsible Medical Device Safety Officer / Person Responsible for Regulatory Compliance)


(Page 2: FSN Report)

(Product Name)

Field Safety Notice for (Version Number)

(Date)

This document contains important information for the continued safe and proper use of your medical device.

Please review the following information with all members of your staff who need to be aware of the contents
of this communication. It is important to understand the implications of this communication. Please retain a
copy with the Instructions for Use and confirm the receipt of this notice.

Affected Product:
Unique Device Identification:
Version:
Problem Description:
Hazard Involved:
Recommended Actions:
Actions Planned by (company name):
Further Information and Support: (Refer to a country contact including information on availability.)

Template Copyright openregulatory.com. See template
license
.

Please don't remove this notice even if you've modified contents of this template.

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Sven Piechottka avatar

Sven Piechottka

With a background in political and administrative sciences, my way into regulatory affairs started from a different angle. I focused on the promises of precision medicine during my final year of studies and first joined IBM to help leverage healthcare innovation projects across Germany.

I then gained most of my regulatory experience while working for Vara (before: Merantix Healthcare), where we built up a quality management system from scratch. For about three years, I coordinated regulatory affairs, led the ISO 13485 certification and CE certification of an AI-based radiology software, and served as data protection officer and quality management officer of the company.