Dekra (Netherlands)

Our CE cert for class IIb will expire in April 2023; even if we went with our current company (Dekra Netherlands) the tech file review is estimated to take up to 8 months.

We are current clients of Dekra Netherlands (under MDD). The cost to review for MDR was nearly half a million. We are an $18M annual company and the cost was punitive. At this point we have no idea as to a way forward with MDR. No other companies answered our inquiries for MDR services.

During last audit a major noncompliance was raised but they only would see their answer and didn't response on any counterarguments (including paragraphs out their own manual) leading to unnecessary delay and unrelated extra review times.

I’ve worked with Dekra in a previous job as well. Sometimes it felt as if we were paying them for consultation rather than an audit. I certainly did not feel like I needed to hide things from them.